Everything you need to know about memberships, classes, payments, facilities and your first visit to Penguin Gyms.
1. How much is membership? +
Regular individual rates are KES 500 per session, KES 1,500 weekly, KES 5,000 monthly, KES 13,000 quarterly and KES 48,000 annually. Discounted founder prices are available on our Memberships page.
2. What are the founder membership prices? +
During the gym’s first three months, founder individual prices are KES 400 per session, KES 1,200 weekly, KES 4,000 monthly, KES 10,500 quarterly and KES 36,000 annually. Visit Memberships for the full offer, including couples and corporate packages.
3. Are beginners welcome? +
Absolutely. No previous gym experience is required. Our starter induction, simple training plan and trainer support help you get comfortable and build confidence safely.
4. What are the opening hours? +
Penguin Gyms opens at 5:00 am and closes at 10:00 pm. Contact us for public-holiday or special-event changes.
5. Where are you located? +
Penguin Gyms is at Tigoni Plaza, Savannah Road, Donholm, Nairobi, Kenya.
6. How do I pay? +
Payments are made through the official M-Pesa Paybill. Follow the gym’s payment instructions and use the correct account reference. If unsure, contact reception before paying.
7. What should I bring? +
Bring comfortable training clothes, suitable training shoes, a water bottle and good vibes. A small workout towel is also recommended.
8. What does my membership include? +
Every membership includes group classes, starter induction, a simple training plan, trainer support on the gym floor, progress tracking through our fitness tracker app, progress conversations and renewal reminders.
9. Will a trainer be available to help me? +
Yes. A trainer is available on the gym floor to help with equipment use, exercise technique and general training guidance. Ask whenever you are unsure.
10. What group classes do you offer? +
The weekly programme includes HIIT on Mondays and Fridays, Floor Aerobics on Tuesdays, Tummy Trimmer on Wednesdays and CrossFit on Thursdays. Check Classes & Booking for the latest timetable.
11. What time do classes start? +
Evening classes begin at 6:00 pm. Mondays and Fridays have two HIIT sessions; check the booking timetable for the second-session start time.
12. How long are HIIT classes? +
Each HIIT session lasts 45 minutes. For other class durations, check the individual class listing when booking.
13. How do I book a class? +
Book online through Classes & Booking. Choose your preferred class and session, then follow the booking instructions.
14. How many people can attend each class? +
Each class has a maximum capacity of 20 participants. Book ahead to secure your preferred session.
15. Are group classes included in my membership? +
Yes. Group classes are included in every membership, but booking is required to reserve your space.
16. What if a class is fully booked? +
Choose another available session or contact the gym. Do not assume you have a reserved space unless your booking is confirmed.
17. What if I can no longer attend my booked class? +
Tell us as early as possible so your space can be made available to another member. Check the booking page for cancellation instructions.
18. Do you offer couples memberships? +
Yes. Regular couples packages for two members are KES 9,000 monthly, KES 24,000 quarterly or KES 86,000 annually. Founder couples prices are KES 7,000 monthly, KES 19,500 quarterly and KES 65,000 annually.
19. Do you offer corporate or team memberships? +
Regular monthly corporate packages cost KES 22,500 for five people and KES 42,500 for ten people. Founder rates are KES 18,000 and KES 34,000. Teams of 20 or more can contact us for a tailored package.
20. Can I try the gym before committing? +
Yes. A single-session pass costs KES 500 at the regular rate or KES 400 during the founder offer.
21. What equipment is available? +
Facilities include strength machines, free weights, cardio and functional-training equipment: treadmills, exercise bikes, dumbbells, barbells, squat racks, a Smith machine, leg press/hack squat, chest and shoulder presses, hip-abduction and hip-thrust machines, kettlebells, steps and yoga mats.
22. Can I track my fitness progress? +
Yes. Our fitness tracker app helps you monitor progress. Ask the gym team how to get started and use it with your training plan and progress conversations.
23. What happens during my first visit? +
Tell the team it is your first visit. We will orient you to the training environment and arrange your starter induction and simple training plan.
24. Can I freeze, transfer or cancel my membership? +
Contact reception to discuss your request and the terms for your package. Freezing, transfers, cancellations and refunds are subject to the gym’s membership policy.
25. What standards should members follow? +
Respect other members and staff, wear suitable training shoes, handle equipment responsibly, return weights after use, keep shared areas clean and ask a trainer for help when needed.
26. How can I contact Penguin Gyms? +
Call or WhatsApp 0797 271322 for membership enquiries, class information, directions or general assistance.